Corel WinDVD 9 Blue-Ray error =38

By | February 8, 2009

I love playing DVD’s on my MediaCenter. Well until very recently I used WinDVD to do so, which worked out perfect. Supporting HD-DVD / BlueRay and normal DVD. Recently I got the error =38 every single time when I started out the WinDVD application.

At first you might think that you may have to restart or that something went wrong during the loading of the application. But the problem kept occurring even after rebooting several times. Just to make sure that it had nothing to do with the computer I re-installed. But allas the problem remained.

So the internet became my best friend. I started searching for the error, unfortunately I found nothing exactly describing what is going wrong. But I did found some obscure reference to a new authentication and license service that Corel is including in it’s newest products.

Damn the windows services

Then I rememberd something. A little while back I optimized the computer to perform better. One of the usuall things I do is disable programs to startup and services to start. Mostly those that I do not recognize. One of the services I disabled was the ‘Protexis Licensing V2’ service. I now that I read something about this on the Internet in relation to the Corel Applications.

So just for fun I enabled the services and started it up. And sure as hell, no more errors when I started WinDVD 9. Problem solved 😉

As to why Corel opted to such obscure error messages is beyond me. Just give me a clear error stating that the Licensing service is not running. At least then I know what to do! 🙂

15 thoughts on “Corel WinDVD 9 Blue-Ray error =38

  1. Allard

    I had the same problem. Thanks to you I was able to get my program working.
    Thank you very much for sharing.

  2. PaulE

    Same problem, after hours of searching came across your solution and worked first time. Top man!

  3. Joseph

    Thanks for the information. Google brought me here after encountering the problem. I detest applications such as these that require a 3rd party licensing application to be running on your PC all the time just to use their software. Between Apple, Adobe, Microsoft and many other software publishes I probably have 10-20 of these applications running in the background, using up memory and slowing down my PC for important things such as 3D rendering, video encoding and PC gaming.

  4. Paul S.

    I had a similar problem. WinDVD would not start and gave only an error =1. Turned out to be a new installation of Panda Cloud Antivirus. Stopped the antivirus and Windvd worked as normal.

  5. Chris

    Worked for me too!! But now I think I’ll disable and uninstall for the similar reasons as Joseph.


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